How can I contact support about a gambling problem?

li798's Myanmar-language Live Chat is open 24 hours, and you can also email support@li798.mom. You can openly share any concern related to gambling and will receive confidential support.

Safe and Responsible Play

li798's Responsible Gaming Policy

li798 believes that gambling is for entertainment only. We stand by a shared commitment to ensure every player can engage safely.

Entertainment is the only reason to play

While you can enjoy football, Live Casino, Slots, and many other games on the li798 platform, our first responsibility is to make sure every player has a positive experience. We firmly believe that gambling should be for fun only — not something that affects your finances or daily life.

If you feel you are losing control, you can immediately use li798's self-help tools. This page explains clearly how these tools work.

Get help right away

Are you having trouble controlling your gambling? li798 offers 24-hour support in Myanmar language via Live Chat and email.

[email protected]

The protection tools we provide

li798 has a full set of tools in place to protect each player's safety and healthy play habits.

Deposit Limits

You can set your own daily, weekly, or monthly deposit limit. Once a limit is set it cannot be changed immediately, giving you greater control over your finances.

Play Time-out

When you want a temporary break from gambling, use the Time-out tool to close your account for 24 hours up to 9 days. During this period, access and play will not be possible.

Self-Exclusion

If you want to close your account for an extended period, you can request Self-Exclusion through support's live chat. The change takes effect immediately and the account will not be reopened during the exclusion period.

Bet History Review

You can view your play history and deposit/withdrawal records. This tool is very effective for understanding your own playing patterns.

24/7 Support

Any question related to gambling can be answered immediately via Live Chat and email in Myanmar language. It is a service that approaches you with genuine care.

21+ Age Limit

Only players aged 21+ are allowed to register and play at li798. If you notice anyone underage playing, please contact support immediately.

Signs of Problem Gambling

If you recognise any of the following signs in yourself, li798 recommends taking a step back and reviewing your gambling habits.

A strong urge to keep playing after a loss in order to win it back
Losing sleep or skipping meals because of gambling
Borrowing money to gamble or gambling with borrowed money
Hiding gambling activities from family and friends
Wanting to stop but continuing to play anyway
Repeatedly breaking promises to yourself that you would not gamble
Missing work or study time because of gambling

Check Yourself

Answer the following questions honestly —

Have you ever spent more than you planned to on gambling?
Have you ever neglected family or responsibilities while gambling?
Have you ever felt angry or upset after a loss?
Have you ever tried to limit your playing time but failed?
Have you ever borrowed money or sold belongings to fund your gambling?

If you answered "Yes" to even one question, contact li798 support via live chat right away — we are here to help you confidentially.

How to Use the Protection Tools — Step by Step

Open Account Settings

Choose a Limit

You can set a Deposit Limit or a Session Limit, or both at the same time.

Time-out or Self-Exclusion

Click Time-out to block access temporarily, or contact support via live chat if you need a longer exclusion period.

Get in Touch with Support

If you have not received confirmation of your changes, email [email protected] and get assistance available 24 hours a day.

li798's Responsible Gambling Policies

Gambling is entertainment — it should never become compulsive. li798 is committed to putting players' financial and personal wellbeing first. These policies are reflected in every part of how the platform is designed and operated —

Cost approach: Only gamble with money you can afford to lose — never use funds set aside for basic living expenses.
Losses can come in streaks: If you keep losing, take a break and change your approach — do not chase your losses.
Set a time limit: Decide in advance how long you will play each day and stick firmly to that limit.
Winning is never guaranteed: Gambling involves unpredictable outcomes — playing only to chase a big win is a dangerous mindset.

When to avoid gambling: Do not play when you are sad, angry, or have not slept well — your judgement is more likely to suffer in those states.
Put family and close relationships first: Take care that gambling never puts your relationships with the people you care about at risk.
Do not play games you do not understand: Before you play any game, make sure you know how it works.
Protect children: Make sure no one under 21 in your household can access or play on a li798 account.

21+

21+ only are allowed to access

You must be 21 or older to play at li798. Your age will be verified with your national ID when you register, and we strongly ask that you do not provide false information. No minors may access li798's gaming services — this is a core commitment of the platform.

Responsible Gaming Quick Answers

Common questions from players and li798's answers—

Log in to li798 and go to the Responsible Gaming menu in Account Settings. There you can set a daily, weekly, or monthly deposit limit as you choose. The limit takes effect immediately once set, and if you want to increase it you will need to wait out a cooling-off period.

Self-Exclusion means requesting to have your li798 account blocked from play for an extended period — for example 6 months or 1 year. During that time you will not be able to access and play, and the account will not be reopened before the period ends. To request this, simply contact support via live chat.

A time-out is a tool that lets you close your account temporarily for a short period — from 24 hours up to 9 days. Self-Exclusion refers to a longer period, ranging from several days to multiple years. Once a time-out period ends you can access the games again, whereas after Self-Exclusion the account is only reopened once the full period has passed.

li798's Myanmar-language Live Chat is open 24 hours, and you can also email [email protected]. You can openly share any concern related to gambling and will receive confidential support.

Yes. li798's responsible gaming team monitors playing patterns, and if signs of problem behaviour are detected, they will reach out to the player directly. This check is something to welcome, as the service puts the player's wellbeing first.

During Self-Exclusion you will not be able to log in and play, but you can email [email protected] and coordinate with support to withdraw your remaining balance. The minimum withdrawal is 30,000 Ks, and the normal withdrawal process is handled within 5–30 minutes.

Approach gaming with control, on both sides

Use li798's responsible gaming tools to keep your experience fun and stress-free. If you need support, we're available 24 hours a day.

Games you can play safely at li798

Enjoy these games purely for fun, alongside responsible gaming—